Refund policy

Unfortunately at this time we do not accept any returns.

You can always contact us for any return question at lupeintexas@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  We will deduct shipping and handling charges for any and all items returned.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
no exchanges allowed at this time

European Union 14 day cooling off period
Shipping only in the U.S.A. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days minus shipping and handling cost. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 30 business days have passed since we’ve approved your return, please contact us at lupeingeorgia@gmail.com.